Who made this site and why?
Why do I need to register to send an ecard?
Why do you ask for my email address?
Are you going to sell my personal details?
Can I use a Castleford I created as my desktop wallpaper?
Can I use a Castleford I created on my website?
Why do the pieces disappear when I drag them?
Why doesn't this site work on my browser?
Why don't any/all the pieces appear in the palettes on the left?
How does this site work?
Hey! I went away and came back, but my Castleford is still there!
Can I feature this site in my newspaper / magazine / book / radio show / tv programme?
Hey! Where did my comment go?
Who made this site and why?
Channel 4 commissioned this site to provide an interactive element for their Castleford project. The project is a regeneration initiative in the town of Castleford, West Yorkshire, which aims to empower the people of Castleford to drive the improvement of their town. City Creator is a joint project by Denise Wilton and Cal Henderson. Denise came up with the original idea and design, and Cal helped the idea along and made it all come to life by programming it.
Why do I need to register to send an ecard?
We require you to register for a few reasons. Firstly, it cuts down abuse of the system. Secondly, it means we can let you save older Castlefords and work on them later. Thirdly, it means we can let you share Castlefords, so you can collaborate with your friends.
Why do you ask for my email address?
We ask you for your email address so that we can email you your password, should you forget it. We also use it to address any ecards you send.
Are you going to sell my personal details?
No. This site complies with the Data Protection Act (1998). To see any details we have stored about you, simply send an email to data.protection@citycreator.com. If you would like your account to be removed from our systems, just ask.

We will not sell any information about any users.
Can I use a Castleford I created as my desktop wallpaper?
Yes! Once you have saved your Castleford (by clicking on "Save & send"), go to the members page and click on the thumbnail of it. In the window that pops up, right-click on the image of your Castleford and choose "Set as Background/Wallpaper".
Can I use a Castleford I created on my website?
We allow use of the Castlefords on non-commercial sites and weblogs. If you'd like to use our graphics on a commercial site or for an ad campaign, please get in touch and we can quote for custom built sites or illustrations.

To use a Castleford on your personal site, follow the instructions for using it as wallpaper above. If you use a Castleford on your site, we'd appriciate a link back to citycreator.com. And you can mail us to say you've used a Castleford!

If you want to use a Castleford you created in a print publication or on television, then please include a credit and send us a copy!
Why do the pieces disappear when I drag them?
You're using IE6 on a PC, right? Choose "Tools" -> "Internet Options..." from the menu. Click on the "Settings..." button, and change "Check for newer versions of stored pages:" from "Every visit to the page" to "Automatically". Click the "OK" button to close the window, then "OK" again to close the other window.
Why doesn't this site work on my browser?
Because your browser doesn't support the relevant standards. Try a recent version of Internet Explorer, Mozilla or Netscape.
Why don't any/all the pieces appear in the palettes on the left?
This looks like a bug with IE6's cacheing. Make sure the page has finished loading before you click anywhere in the window. If the little animation in the top right corner is still moving, or the progress bar in the status bar at the bottom of the window is still moving then the page hasn't fully loaded.
How does this site work?
The pages use HTML and CSS with GIF graphics. The drag-and-drop interface was built using ECMAScript (Javascript) and the DOM (Document Object Model). The back end uses PHP and MySQL. The thumbnails are generated using GD and PNG's.
Hey! I went away and came back, but my Castleford is still there!
Yes. That's not really a question, is it now...

We use cookies so you can continue building your Castleford at a later date.
Can I feature this site in my newspaper / magazine / book / radio show / tv programme?
Yes! We'd love you to, but we'd also love you to tell us. Please contact us by sending us email: press@citycreator.com. If you feature us in your publication, we'd love to have a copy we can show our grandchildren.
Hey! Where did my comment go?
If you've just posted a comment then it will still be being checked. All comments are checked before they are posted on the site to make sure that they aren't libellous, illegal or downright offensive! It should be up within 24 hours. If you comment isn't up after 24 hours....it's been removed for the reasons listed above.